Patient Portal Terms and Conditions
Welcome and thank you for visiting Sinai Health System’s MySinaiHealth.org ("Website").
We are pleased to offer you access to the Website, which will allow you to
review portions of your medical records from Sinai Health System Affiliates*,
schedule appointments, pay bills, register, send secure messages and access
other information including: text, graphics and audio/visual files.(collectively,
the "MATERIALS"). To access the Website, you must accept the Terms of
Please read this entire document carefully. By accepting these terms and conditions, you
are indicating that you read, understand, and agree to them. Sinai Health System may change the Terms of
Use at any time. If Sinai Health System makes material changes, we will post a
notice on the homepage of MySinaiHealth.org.
Your continued use of our Website constitutes your acceptance to the most
being provided as required by the Health Insurance Portability and
Accountability Act (“HIPAA”). If you wish to receive a paper copy of this
Notice contact the Corporate Compliance Office.
Sinai Health System respects the
privacy of your health information and will keep your health information
You agree to use the MySinaiHealth.org
Website only for lawful purposes. You may discontinue use of the Website at any
time. Your access to the Website may be terminated without notice from Sinai
Accessing the Website
A person must be at least 18 years of age to open a MySinaiHealth profile.
Passwords and User Names. You will
choose your password and user name. Do not share them with anyone, as anyone
with this information can view your medical record and could pretend to be you.
If you believe someone may know your password or user name, immediately change
your password by going to the “My Profile” section and following the
Accessing a Medical Record. Through
the Website, you may access portions of your electronic medical record,
including your lab results and discharge instructions. You may also request a
copy of your record or a medical test result. You must enroll in electronic
medical records to have such access. Such access may facilitate more efficient
treatment decision making and health related planning.
DO NOT USE THIS WEBSITE FOR MEDICAL EMERGENCIES. FOR
EMERGENCY SERVICES DIAL 9-1-1.
The content of the Website is for informational purposes
only and is not a substitute for professional medical advice, diagnosis, or
treatment and that NO medical advice is being offered on this website. You are
encouraged to develop a professional relationship with medical practitioners.
Never disregard professional medical advice or delay in seeking it because of
something you have read, viewed, or heard on the Website. If you need medical care,
contact your Hospital provider.
MySinaiHealth is NOT A COMPLETE MEDICAL RECORD, but may
contain selected, limited sensitive health information from your medical
record, which may include test results and records related to genetic testing
and counseling, drugs and alcohol, HIV, mental health and developmental
requiring immediate attention should not be submitted via e-mail. Please contact
your physician directly if you need to speak with someone urgently.
Do not share personal medical information that you wish to
keep confidential. While Sinai Health
System attempts to prevent unauthorized access to our Website files, such
access may occur. Your healthcare professionals
do not keep any records of their Chats and Forums on our Website and will not
have any records of any prior contacts you may have had.
You will receive an e-mail or secure message notification in response to your
request. Anyone with access to your e-mail will be able to view this message.
No private medical information will be sent. Your e-mail messages will only be
shared on a need-to-know basis. Firewalls,
encryption and audit trails further safeguard your information. When you send MySinaiHealth an e-mail, we will respond based only upon the information you
provide. Therefore, in order for us to provide you with reliable services, you
should e-mail sufficient information
to have your needs addressed.
You agree that
your activities within MySinaiHealth
may be tracked by computer audit and that any entries you make and messages you
send may become part of your medical record.
Disclaimers and Limitation of Liability
You agree that in no event will Sinai Health System or any
of its Affiliates, any of their officers, directors, or employees, agents,
third-party content providers, merchants, sponsors, licensors (collectively,
"PROVIDERS") be liable, including for direct, indirect, incidental
punitive and consequential damages, to you, anyone claiming through you, or
anyone else for (1) any decision or action taken, or not taken, in reliance
upon the Materials or other information contained on or provided through the
Website and/or (2) the use or disclosure of your personal or medical
information through use of the Website.
PROVIDERS do not warrant that the Website and websites affiliated with Sinai
Health System will be uninterrupted, error-free, or free of viruses or other
defects. The information, products and services published on this Website may contain
inaccuracies and may not be current. PROVIDERS make no warranty as to the
results that may be obtained from the use of the Website or as its accuracy,
reliability, or currency of any information content, service, or merchandise
This Website contains several links to other websites. These linked websites
are not under the control of Sinai Health System or MySinaiHealth and Sinai Health System and MySinaiHealth do not endorse the linked websites. Sinai Health
System and MySinaiHealth make no
warranties or representations, and disclaim all liability for linked websites.
You agree that Sinai Health System and MySinaiHealth
have no responsibility to you with respect to any material on linked websites.
MySinaiHealth is provided by Sinai
Health System on an "as is" and "as available" basis. Sinai
Health System and MySinaiHealth make
no representations or warranties of any kind, express or implied, as to the
operation of the Website or the MATERIALS on this Website. To the full extent
permissible by applicable law, Sinai Health System and MySinaiHealth disclaim the warranties and conditions, express or
implied, with regard to the MATERIALS, products and services available on this
Website, including but not limited to, implied warranties of merchantability
and fitness for a particular purpose. You expressly agree that your use of this
Website is at your sole risk. If you are dissatisfied with this Website’s
content, your sole and exclusive remedy is to discontinue your use of this
Access to this Website is provided by Sinai Health System in
the State of Illinois. By visiting Sinai
Health System’s Website or MySinaiHealth,
you agree that the laws of the State of Illinois will govern these disclaimers
You hereby irrevocably and unconditionally consent to jurisdiction in the State
The failure of Sinai Health System to require or enforce
right under them shall not be construed as a waiver or relinquishment Sinai
Health System’s right to require strict performance in the future. The
The Sinai Health System MySinaiHealth.org
Website can be accessed from locations around the world. Sinai Health System
makes no representations that this Website or the Materials available through
it are appropriate for use at other locations outside the United States. If you
access this Website from a location outside the United States, you are
responsible for compliance with all local and/or international laws.
Sinai Health System reserves the right to monitor all
network traffic to this Website to identify and/or block unauthorized attempts
or intrusions to upload or change information or cause damage to this Website
in any fashion. Anyone using this Website expressly consents to such
following entities are Affiliates of Sinai Health System: Mount Sinai Hospital Medical Center of
Chicago; Schwab Rehabilitation Hospital and Care Network; The Mount Sinai
Community Foundation d/b/a Sinai Medical Group; Holy Cross Hospital; and Sinai
Community Institute, Inc.,